Privacy Policy

Introduction

Ambervale Archive ("we", "us", "our") provides household document organization and family conversation facilitation services in Bangkok, Thailand. We are committed to handling personal information with care and transparency. This policy explains what information we collect, how we use it, and the choices available to you.

This policy applies to information collected through our website, contact form, and in-person or virtual sessions. If you have questions, you may reach us at [email protected].

Data We Collect

We may collect the following categories of personal data:

• Contact details you provide, such as name, email address, and phone number, when submitting our contact form or scheduling a session
• Household or family information you choose to share during a Document Inventory Session, Family Wishes Documentation Workshop, or Generational Archive Package
• Basic technical data collected through cookies, such as pages viewed and general usage patterns

We collect this information directly through our contact form, during scheduled sessions, and through cookies as described in our Cookie Policy. The legal basis for processing is your consent when you submit a form, or our legitimate interest in responding to your inquiry and delivering the service you requested.

Contact form details are retained for up to 24 months unless you request earlier deletion. Household inventory or archive notes created during a session remain the property of the family and are retained by us only as long as needed to complete the agreed service, typically no longer than 90 days after a project concludes, unless a family requests we retain a copy for reference.

How We Use Your Data

• To respond to inquiries submitted through our contact form
• To schedule and deliver the documentation service you requested
• To maintain basic records needed for invoicing and service delivery
• To understand general website usage and improve our pages, where analytics cookies are accepted
• To comply with applicable legal obligations in Thailand

We do not sell personal data to third parties. We do not send marketing communications unless you have separately opted in, and you may withdraw that consent at any time by contacting us.

How We Protect Your Data

• Contact form submissions are transmitted and stored using standard encryption practices
• Access to household records shared during sessions is limited to the facilitators assigned to your case
• We periodically review our data handling practices to identify and address risks
• In the event of a data breach affecting your personal information, we will notify you without undue delay where required by law

Cookies

Our website uses essential cookies required for basic function, along with optional analytics, marketing, and preference cookies that are only active if you consent. Full details, including how to manage your preferences, are available in our Cookie Policy.

Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to any legal retention requirements
• Request a copy of your data in a portable format
• Object to certain processing activities
• Withdraw consent previously given
• Lodge a complaint with Thailand's Personal Data Protection Committee if you believe your rights have been affected

To exercise any of these rights, please contact us at [email protected] and we will respond within a reasonable timeframe.

Third-Party Links

Our website may reference or link to third-party services. We are not responsible for the privacy practices of those external sites, and we encourage you to review their policies separately.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data directly from minors. If you believe a minor has provided personal data to us, please contact us so we can address it.

Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. This policy was last updated on June 15, 2026.